Return Policy

Returns

The Picklr Store will not accept returns after purchase. For returns to be approved under special circumstances like damaged product please contact sponsorships@thepicklr.com

These special circumstances include:

  • A return authorization must be requested within 30 days of the date of delivery. You must contact us via chat, phone, or at support@thepicklrshop.com to request a return.
  • You will be issued a return authorization number that must be included along with your returned item.
  • You must ship the item to the address provided within 7 days of receipt of your RMA.

Additional Terms & Conditions:

  • Shipping and handling charges are not refundable.
  • You will receive a prepaid return shipping label. Once the return is processed and received, you will receive a full refund less the cost of return shipping. 

Please do not send your item back to the manufacturer.

Refunds (if applicable)

  • Once your return is received and inspected, we will send you an email to notify you that your refund is being processed. You will receive a full refund less the cost of the return shipping.

Late or missing refunds (if applicable)
 

  • If you haven’t received a refund yet, first check your bank account. Many refunds take 3-7 business days to show up in your account
  • Contact your bank. There is often some processing time before a refund is posted.
  • If you’ve done all of this and you still have not received your refund yet, please contact us via chat, phone, or at support@thepicklrshop.com



Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sponsorships@thepicklr.com and we will provide you further instructions on where to return your item for an exchange. Please note that we cannot accept exchanges beyond 30 days from the date of delivery.

Additional Terms & Conditions

Orders returned without first contacting The Picklr Store will not be accepted. 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. The cost of return shipping will be deducted from your refund.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We cannot be held responsible if your return is lost in the mail.